Implementation Of The Triple Bottom Line: Synergy Between Harris Hotel, Bundaran Satelit, and Garda Pangan In The Food Sustainability Program In Surabaya

Abstract

This study stems from the shifting paradigm in the

hospitality industry, which is now embracing sustainability as a

new standard for global competitiveness. This research aims to

describe the implementation of the Triple Bottom Line (TBL)

strategy through a synergy between HARRIS Hotel Bundaran

Satelit Surabaya and Garda Pangan in a food sustainability

program. The study used qualitative methods with a descriptive

approach to evaluate how food waste management can be

integrated with social responsibility and economic efficiency.

Data were collected through a documentation study of hotel

industry publication reports, a search of media coverage related

to program implementation, and an in-depth literature study of

sustainability frameworks.

The findings indicate that this collaboration effectively

meets three pillars of sustainability, the Planet pillar is achieved

through a significant reduction in methane gas emissions by

breaking the chain of organic waste disposal to landfills, the

People pillar is realized through the distribution of surplus

edible food to underprivileged communities and increasing

employee emotional engagement; and the Profit pillar is

achieved through strengthening the brand's reputation as a

sustainable hotel that attracts a modern market segment. This

program demonstrates that food waste management is not

simply a cost burden, but rather a strategic investment capable

of creating an ethical and resilient tourism ecosystem. The

success of this synergy provides an opportunity for the

development of a hospitality business model in Surabaya that

aligns economic ambitions with environmental sustainability

and the well-being of local communities.